First Carriers O/A 1093366
182 - 2 County Court Blvd
Brampton, ON
L8W 4V1
Jade
Anyone contemplaing working with this company please read this first. On Feb 23rd one of my dispatchers booked a load with this company to load in Tillsonburg, ON for Medicine Hat, AB. They were to load on Feb 24th and deliver on the 27th or 28th. Road was booked for a dry van. Carrier is newer and had all the proper paperwork WSIB and insurance.
They loaded on the 24th of Feb, and our shipper called us after loading to advise that they loaded a rail container not a dry van.
We verified with the carrier and were advised road. I did not feel trusting about this but gave the benefit of the doubt noting on the phone and via email that if it did not arrive on it's intended date we'd be pretty skeptical. Needless to say it arrived late. So we did verify that they moved it via rail. The carrier was forthcoming at that point noting that the dispatcher who booked this quit. Needless to say we were not willing to pay road rates for rail service.We advised the carrier we would pay rail rates but needed confirmation first that they paid their outsourced agents who drayed and moved the can. WE could not trust that they were paying their carrier seeing the really double brokered it.
Well they weren't having any of that they threatened to claim against our shipper and consignee which they have now done. We received notice that they filed a small claims in Ontario. I believe we have all our ducks in a row other then this carrier makes us look bad to our customer. The payable isn't even due yet it's due on the 24th.
I also had conversations with a company from BC that I work with who said that First Carriers double brokered them a load and didn't pay them.
So please do your homework prior to use or working for be cautious.
182 - 2 County Court Blvd
Brampton, ON
L8W 4V1
Jade
Anyone contemplaing working with this company please read this first. On Feb 23rd one of my dispatchers booked a load with this company to load in Tillsonburg, ON for Medicine Hat, AB. They were to load on Feb 24th and deliver on the 27th or 28th. Road was booked for a dry van. Carrier is newer and had all the proper paperwork WSIB and insurance.
They loaded on the 24th of Feb, and our shipper called us after loading to advise that they loaded a rail container not a dry van.
We verified with the carrier and were advised road. I did not feel trusting about this but gave the benefit of the doubt noting on the phone and via email that if it did not arrive on it's intended date we'd be pretty skeptical. Needless to say it arrived late. So we did verify that they moved it via rail. The carrier was forthcoming at that point noting that the dispatcher who booked this quit. Needless to say we were not willing to pay road rates for rail service.We advised the carrier we would pay rail rates but needed confirmation first that they paid their outsourced agents who drayed and moved the can. WE could not trust that they were paying their carrier seeing the really double brokered it.
Well they weren't having any of that they threatened to claim against our shipper and consignee which they have now done. We received notice that they filed a small claims in Ontario. I believe we have all our ducks in a row other then this carrier makes us look bad to our customer. The payable isn't even due yet it's due on the 24th.
I also had conversations with a company from BC that I work with who said that First Carriers double brokered them a load and didn't pay them.
So please do your homework prior to use or working for be cautious.
Last edited: