Email

[MikeJr]

So,

I'm kind of torn between Exchange Online (Office 365) because of the convenience of having the emails themselves stored in the cloud (with easy access anywhere) and the cumbersome issues associated with long load times for shared emails even though operating through Outlook in Cache Mode.

My IT guy tells me that the hundreds of sub folders and thousands of emails being stored in the shared email are the reason for lag and that an in house email server is the way to go.

This is the place to come for opinions so I thought I'd bring it up here. Of course my peers here are all too familiar with how many emails are sent/received and the importance of getting paperwork attachments off to carriers in a timely fashion. The integrity and timely handling of our email is most important.

Are most here cloud based email, or more so in house email server?

Thanks for your 2 cents,
Mike

 

[JenniferM]

So,

I'm kind of torn between Exchange Online (Office 365) because of the convenience of having the emails themselves stored in the cloud (with easy access anywhere) and the cumbersome issues associated with long load times for shared emails even though operating through Outlook in Cache Mode.

My IT guy tells me that the hundreds of sub folders and thousands of emails being stored in the shared email are the reason for lag and that an in house email server is the way to go.

This is the place to come for opinions so I thought I'd bring it up here. Of course my peers here are all too familiar with how many emails are sent/received and the importance of getting paperwork attachments off to carriers in a timely fashion. The integrity and timely handling of our email is most important.

Are most here cloud based email, or more so in house email server?

Thanks for your 2 cents,
Mike

We switched from Exchange to Google Suite, I have found it faster and has more storage. You can set up emails to archive after a period of time to avoid lags if really necessary, you can keep important documents in google drive and control the share (edit or not). With work becoming more remote, I think an in house server is really a step backwards, then you are dealing with VPNs and a huge expense. Hope this helps!

 

[LADYCHAMPAGNE]

We switched to Office 365 two years ago. Never any problems.
Before we hosted are own exchange server and it was a problem and needed a techy person to fix

 

[lowmiler88]

We are house email server and try to archive any emails over a year old (they can be retrieved if needed) in order to keep emails moving as fast as possible.

 

[lakey]

Office 365 has been exceptionally reliable for me.

 

[27426]

Office 365 has been good for us. Also operating through Outlook 2016 in Cache Mode. We have a group email shared among 10 or so people at any given time. 6 months of email is about 30 GB of content and we have thousands of folders with no hit to performance. We archive to a .pst file on our local server to keep it under control. If I can suggest checking your Sync Issues/Conflicts folder if you haven't already. I was having issues over time and discovered this folder with 60K emails in it. For years nobody new it was there as it didn't show up in your typical desktop view. Its a symptom of having multiple users on one account and worth a look.

 

[MikeJr]

Everyone: Thank you for the feedback and thoughts.

27426 - I'm going to check the Sync Issues/Conflicts.

Now I'm wondering if maybe my issue is my bandwith if there are people handling higher volumes with more users in the same fashion. We've got a 20Mbps/20Mbps feed currently (that I check regularly).

Bah, IT's great when it all works,
Mike

 

[thebluffs1]

We use O365 without issues- manage our shared mailboxes through Front- its been fantastic, no lag issues and a considerable improvement to needing to wade through 7-900 emails each day to get to the 2-300 that I actually need.

 

[bubba-one]

We use Thunderbird with a dedicated e-mail server. Works very well.

 

[MikeJr]

Office 365 has been good for us. Also operating through Outlook 2016 in Cache Mode. We have a group email shared among 10 or so people at any given time. 6 months of email is about 30 GB of content and we have thousands of folders with no hit to performance. We archive to a .pst file on our local server to keep it under control. If I can suggest checking your Sync Issues/Conflicts folder if you haven't already. I was having issues over time and discovered this folder with 60K emails in it. For years nobody new it was there as it didn't show up in your typical desktop view. Its a symptom of having multiple users on one account and worth a look.

Found it. About 5k-7k emails per user. Probably starting from when we rebranded and got the new website up (and new email addresses).

Thanks again for your advice.
Mike