Well Brain you just keep on using them then I guess . Customer originally quoted the weight and it doubled but they agreed to take it and I happy paid them almost double for the error in weight . I have no reason to come on here and bastardize any carrier unless warranted . I am both carrier and 3 pl so I am a lot more sympathetic towards carriers then most .I have been working with MTS Logistic for over a year now and they seem to provide the best service to West Coast. Buddy there has to be a reason behind all this BS that you went through, pretty sure MTS would not hold freight unless you did something wrong.
Well I'm guessing by your rant Brain that you are with MTS . As mentioned I am a carrier with lots of overhead and you just validated exactly what I said in previous posts . I'm completely done with you so go hold someone elses freight hostage and good luck with your future endeavours cause I have no guilty conscience .listen Buddy, we are all carriers here and brokers. If someone is shipping more freight than they are suppose to we all want extra money no? Am I right or wrong here? We all would hold freight if we are not getting paid by the customer. We all would do the same, no reason to blame a carrier that held this idiots freight hostage. According to the law it is called COD.. If we do not feel safe with a broker we can demand payment up front. You have to be in MTS Position here not Truckker. Well I heard you threaten not to pay the bills after they told you shipment is arriving late. THIS IS LTL BOYS WELCOME TO THE WORLD OF LTL WHERE ANYTHING CAN HAPPEN. THIS SHIPMENT WAS FROM THE STATES AS WELL DELAYS OCCUR AT OTHER PICKS AS WELL. YOU DID NOT PAY EXCLUSIVE DID YOU? NO BUDDY YOU PAID FOR REGULAR LTL SERVICE. PLEASE TRY TO UNDERSTAND. YOUR A BROKER WITH LOW OVERHEAD, CARRIERS HAVE HIGHER OVERHEAD. IF WE DO NOT PAY THE BILLS HOW CAN WE HAVE GREAT CARRIERS AROUND PROVIDING THE SERVICE WE NEED. THINK ABOUT IT ONCE AGAIN
There is absolutely never a reason for a carrier to hold anyone's freight hostage.Professional parties conducting legitimate business should never have to resort to such unethical, illegal measures. If a carrier is in legal possession of a shipment and holds a completed Bill of Lading, such activities are never necessary. A carrier who takes part in such practises deserves to be placed on everyone's Do Not Use list.
Well I'm guessing by your rant Brain that you are with MTS . As mentioned I am a carrier with lots of overhead and you just validated exactly what I said in previous posts . I'm completely done with you so go hold someone elses freight hostage and good luck with your future endeavours cause I have no guilty conscience .
WTF are you guys talking about ? All these new members supporting MTS ....LOL . I am a carrier that also does 3 pl . This is amusing to say the least . Anyways Happy TruckingI think Brain told the truth about Trukker. These guys do these kind of practices with carriers and don't pay and sometimes shut down after making money. They don't understand about fuel and driver costs. My opinion for these kind of peoples always COD.
my 2 cents...
..... why not just be picky?
Thank-you!Well said, Salma!!
Jeff I feel your pain . That's the exact experience I hadMTS Logistics just held my freight as well.
Terrible experience. Major miss communications.
I could go on for hours with the lies, improper tracking details, etc...they keep saying they have a 90% plus on time percentage. They are zero out of 4 for me.
We had strict delivery appointments that had to be met...they stated many times they could do it no problem. Later...when 8 hours late or days late delivering they said they thought they did a good job...they stated at least some of them delivered on the same day as I requested...WOW!!!
They held my freight because they did such a bad job they assumed I would not be paying them. There are no guarantees...I understand freight can be late. I pay my carriers regardless. Someone in the past didn't pay them for a bad experience they received so they make everyone pay first when there are issues. After talking to them it seems they have this happen often...constantly delivering late and making promises they can not come through on.
They are one of those companies that just accept all of the possible freight they can get and promise the world. They do not have the ability to think...how are we promising 25 customers 8AM delivery on Monday when we only have 10 trucks to deliver? They just book the freight anyway.
Anyway...this is 2% of the issues I had...I could go on for hours.
I see someone below say the broker must have done something wrong if they held the freight on them...no...this is their common practice...comes right from the owner at MTS.
I think they might be fine if you did not care when your freight got loaded or delivered though.