Tung Air Transport

M

martini

Active Member
Nov 13, 2008
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Has anybody ever used Tung Air Transport. How was the service? Any info would be appreciated. Thanks!
 
That's some good coin there. I was just noticing the rate is now dropping back to earth quite a bit from a couple of weeks ago, which is why I pointed out Tung. Gallop website has been pretty skimpy and I use that plus the US Weather Service as a barometer of how bad things might be for the produce carriers on any day (i.e., when it rains for days in Georgia.) I miss seeing that rate matrix Gallop used to put up on their website so I could check if someone was exaggerating what the market was really doing. The USDA report only comes out once a week and doesn't show loads going to Canada so I can only look at how a market is doing from a U.S. perspective.
 
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Have used them a few times. Service level was average. I do however recall them asking for more money when they called on the load (was posted on stink). I said no. They called again asking for more. Then they called asking for more money because the driver said that the consignee was a hard place to back into and it took him a long time (a place we deliver FTL's to 3 - 5 times a week).
 
We've used them ... they are OK.

I do believe their rates though. If the freight is sitting long enough, the customers will pay. Should be short lived though.
 
FYI. We have identified that Tung Air has double brokered a load to us. Thanks to the original broker who reached out to us because the shipper snapped a picture of our truck and trailer. The original broker will pay us directly and we now have a new freight broker to work with.
 
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I used to use them daily when i had daily freight out of baytown tx back to gta. however i dont use them much anymore. Never really any issues, once they came back into gta with a trailer full of my freight that was infested with cockroaches , freight had to be fumigated before dlvry. no other bad experiences.
 
I used them twice in November reluctantly due to these reviews but they did a good job and I will use them again.
 
Tung Air Transport Ltd.
1244 Kamato Road

Mississauga, ON L4W 1Y1

These people are liars/frauds . I reserved a load on a 26-foot straight truck with them to go from Montreal to Toronto. However, they use 53-foot dry van and cross-dock the freight; as a result, the recipient rejects the two skids because of the damage when they delivered.
i advise them to keep the freight in warehouse. I'll inform you of the next steps.
They did not provide me the images even though I asked for them. Following that, they blocked our phone numbers, and we are not getting through to their insurance department.
They sell the freight, in my opinion. STAY AWAY FROM THEM....
 
That doesn't seem like them. But then again, I haven't used them in a while.
I deal with Robert and Susan whenever I match with them.
 
@S.ssab - good luck getting to their 'insurance department'. They're part of the Chubb "captive", I wouldn't hesitate to submit a statement of claim to the broker, insurer and carrier. From feedback I've heard about this insurance program, you're not going to have an easy time getting this paid out. good luck!
 
Deisel1 said:
That doesn't seem like them. But then again, I haven't used them in a while.
I deal with Robert and Susan whenever I match with them.
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Agreed.

Never had an issue with them. Blocking numbers for a company of that size makes no sense.

Something else is going on here.
 
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